I can't get a hold of my guest, what should I do?

If you’ve reached out via the Conversation Tool in your dashboard, wait 3 days for the guest to respond. If you still haven’t heard back by the 4th day, please email us at marketplace@ifonly.com.

If you need to get a hold of the guest on the day of the experience but can’t, please call us during business hours Monday - Friday from 9am-6pm at (415) 376-4640.

After business hours or on weekends, please call us at (415) 930-4334.