Your To-Do List will walk you through the steps to fulfill an order after a sale. You'll know if you have an action required by the red number icon on your dashboard. There are only 3-4 steps for an order depending on the listing setup:
If you’ve sold an experience where the Customer Chooses Date:
Step 1: Confirm Details
Confirm the date, time, and, if applicable, the location of the experience.
Step 2: Pending Logistics
Create an itinerary with important meetup info and a timeline of what guests can expect. You can save it as a template to reuse for future orders!
Step 3: Preview and Send Itinerary
Send the itinerary to your customers so they have all important meetup details for their experience.
Step 4: Awaiting Experience
Show up on time and provide a wonderful experience!
If you’ve sold an experience with event tickets on a specific date, the date and time is automatically confirmed with the guest and you will be prompted to create, preview, and send an itinerary for the experience.
If you’ve sold a physical product, the steps on your To-Do List will walk you through packaging it with an itemized packing slip and shipping product with the right shipping label. If you’ve offered to customize your product, an inscription message will be added to a “Personalize” step in your To-Do List along with a “Double Check” step to remind you to confirm your spelling is correct.
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